1. Information We Collect
We collect two types of information:
a) Personal Information
To provide you with a seamless and secure stay, we may collect the following details:
- Full name
- Contact information (email address, phone number)
- Billing and payment details
- Government-issued identification (for booking verification)
- Special requests or preferences shared voluntarily
b) Non-Personal Information
When you visit our website, we may collect certain technical data to enhance your experience:
- Browser type and version
- IP address
- Pages visited on our website
- Date, time, and duration of your visit
- Referring website or source
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and payments securely
- To personalize your stay based on preferences
- To communicate updates, confirmations, and offers (if opted in)
- To improve our website and services through analytics
- To comply with legal and regulatory requirements
3. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or loss. This includes secure payment processing, encrypted transactions, and restricted access to sensitive information. However, while we strive to ensure data protection, no online service can guarantee absolute security.
4. Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
For privacy-related inquiries or requests, please contact us